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Any easy ideas how to mass close issues?

 
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Minick, Robert
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PostPosted: Mon May 07, 2007 3:00 am    Post subject: Any easy ideas how to mass close issues? Reply with quote



I have a issue with EVentum where I have hundreds of issues that remain
open, and need to be closed in one mass swoop. I don't want to delete
them because the information containted in them is slightly important.

Anyway, does anyone have a script handy that can do this? I'm not an
expert in SQL to say the least, and looking at it all, I get a bit
lost..


Thanks in advance..


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Barry Benowitz
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PostPosted: Mon May 07, 2007 5:24 pm    Post subject: RE: Any easy ideas how to mass close issues? Reply with quote



Hi Robert,

If you permissions are high enough, you should have access to the bulk
update screen. I am not sure if close is an option, though.


Barry


-----Original Message-----
From: Minick, Robert [mailto:Robert.Minick (AT) 53 (DOT) com]
Sent: Sunday, May 06, 2007 6:00 PM
To: eventum-users (AT) lists (DOT) mysql.com
Subject: Any easy ideas how to mass close issues?

I have a issue with EVentum where I have hundreds of issues that remain
open, and need to be closed in one mass swoop. I don't want to delete
them because the information containted in them is slightly important.

Anyway, does anyone have a script handy that can do this? I'm not an
expert in SQL to say the least, and looking at it all, I get a bit
lost..


Thanks in advance..


This e-mail transmission contains information that is confidential and
may be privileged. It is intended only for the addressee(s) named
above. If you receive this e-mail in error, please do not read, copy or
disseminate it in any manner. If you are not the intended recipient, any
disclosure, copying, distribution or use of the contents of this
information is prohibited. Please reply to the message immediately by
informing the sender that the message was misdirected. After replying,
please erase it from your computer system. Your assistance in correcting
this error is appreciated.

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Minick, Robert
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PostPosted: Mon May 07, 2007 7:21 pm    Post subject: RE: Any easy ideas how to mass close issues? Reply with quote



Its not. :(

I can change who it's assigned to and whatnot, but that's not an option.

Back to the drawing board I suppose.... or closing them all by hand. :(


-----Original Message-----
From: Barry Benowitz [mailto:barry.benowitz (AT) raritan (DOT) com]
Sent: Monday, May 07, 2007 8:24 AM
To: Minick, Robert; eventum-users (AT) lists (DOT) mysql.com
Subject: RE: Any easy ideas how to mass close issues?

Hi Robert,

If you permissions are high enough, you should have access to the bulk
update screen. I am not sure if close is an option, though.


Barry


-----Original Message-----
From: Minick, Robert [mailto:Robert.Minick (AT) 53 (DOT) com]
Sent: Sunday, May 06, 2007 6:00 PM
To: eventum-users (AT) lists (DOT) mysql.com
Subject: Any easy ideas how to mass close issues?

I have a issue with EVentum where I have hundreds of issues that remain
open, and need to be closed in one mass swoop. I don't want to delete
them because the information containted in them is slightly important.

Anyway, does anyone have a script handy that can do this? I'm not an
expert in SQL to say the least, and looking at it all, I get a bit
lost..


Thanks in advance..


This e-mail transmission contains information that is confidential and
may be privileged. It is intended only for the addressee(s) named
above. If you receive this e-mail in error, please do not read, copy or
disseminate it in any manner. If you are not the intended recipient, any
disclosure, copying, distribution or use of the contents of this
information is prohibited. Please reply to the message immediately by
informing the sender that the message was misdirected. After replying,
please erase it from your computer system. Your assistance in correcting
this error is appreciated.

--
Eventum Users Mailing List
For list archives: http://lists.mysql.com/eventum-users
To unsubscribe:
http://lists.mysql.com/eventum-users?unsub=barry.benowitz (AT) raritan (DOT) com


--
Eventum Users Mailing List
For list archives: http://lists.mysql.com/eventum-users
To unsubscribe:
http://lists.mysql.com/eventum-users?unsub=robert.minick (AT) 53 (DOT) com

This e-mail transmission contains information that is confidential and may be privileged. It is intended only for the addressee(s) named above. If you receive this e-mail in error, please do not read, copy or disseminate it in any manner. If you are not the intended recipient, any disclosure, copying, distribution or use of the contents of this information is prohibited. Please reply to the message immediately by informing the sender that the message was misdirected. After replying, please erase it from your computer system. Your assistance in correcting this error is appreciated.
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Anthony Chivetta
Guest





PostPosted: Mon May 07, 2007 8:25 pm    Post subject: Re: Any easy ideas how to mass close issues? Reply with quote

* Minick, Robert <Robert.Minick (AT) 53 (DOT) com> [2007-05-06 18:00:17 -0400]:

Quote:
I have a issue with EVentum where I have hundreds of issues that remain
open, and need to be closed in one mass swoop. I don't want to delete
them because the information containted in them is slightly important.

Change the status you want to set them to to not repersent a closed
issue (in the admin interface). Use the bulk update tool, change the
status back to representing a closed issue.

Hope that helps.
--
Anthony Chivetta
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