MySQLTalk.org MYSQL discussions groups   Archives   FAQ   Search   Memberlist   Usergroups   Register   Profile   Log in to check your private messages   Log in  Auto-create Issue from Emails          MySQLTalk.org Forum Index -> Eventum General Discussion View previous topic :: View next topic   Author Message Paul Campbell Guest Posted: Sat May 12, 2007 2:37 am    Post subject: Auto-create Issue from Emails Hi, I've got the auto create succesfully working, but what I really need is the ability to update an issues status automatically when customer replies to the issue again. Is this possible? Cheers Back to top Bryan Alsdorf Guest Posted: Sat May 12, 2007 9:41 am    Post subject: Re: Auto-create Issue from Emails Hi Paul, Paul Campbell wrote: Quote: Hi, I've got the auto create succesfully working, but what I really need is the ability to update an issues status automatically when customer replies to the issue again. Because all the statuses in Eventum can be customized this isn't included by default. Internally we use the workflow API to add this functionality. Information on the workflow API can be found on our wiki, http://eventum.mysql.org/wiki/index.php/Main_Page If you need it I can send you the code we use internally. Best Regards, -- Bryan Alsdorf, Manager of Support Systems MySQL AB, www.mysql.com Are you MySQL certified? www.mysql.com/certification Back to top Display posts from previous: All Posts1 Day7 Days2 Weeks1 Month3 Months6 Months1 Year Oldest FirstNewest First         MySQLTalk.org Forum Index -> Eventum General Discussion All times are GMT Page 1 of 1   Jump to: Select a forum MySQL----------------MySQL and JavaMySQL AnnouncementsMySQL++MySQL and .NETMySQL ODBCMySQL and PerlDatabase BenchmarksMySQL BugsMySQL Cluster DiscussionMySQL CommunityMySQL DocumentationEventum DevelopmentEventum General DiscussionMySQL General DiscussionMySQL GUI ToolsMySQL InternalsMySQL CommitsMaxDBMySQL PackagersMySQL Replication DiscussionBrisbane MySQL Users GroupMySQL on Win32  You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum Powered by phpBB © 2001, 2006 phpBB Group SEO toolkit © 2004-2006 webmedic.