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Purnell, Joe Guest
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Posted: Mon Apr 30, 2007 9:37 pm Post subject: Deleting Users & Customizing Automatically Generated emails |
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Hi,
I wonder if there's a way to delete users in Eventum? Also,
is there a way to modify the emails that get sent out to users
automatically (not talking about canned email messages, but internal
emails already set up when a user submits an issue).
Thanks for all you do,
Joe Purnell
Web Applications Engineer
Activo, Inc.
Tel: 408.844.8448
Fax: 408.844.8449
Cell: 415.516.7777
www.activoinc.com <http://www.activoinc.com/> |
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Bryan Alsdorf Guest
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Posted: Tue May 01, 2007 3:50 am Post subject: Re: Deleting Users & Customizing Automatically Generated ema |
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Hi Joe,
Purnell, Joe wrote:
| Quote: | Hi,
I wonder if there's a way to delete users in Eventum? Also,
is there a way to modify the emails that get sent out to users
automatically (not talking about canned email messages, but internal
emails already set up when a user submits an issue).
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There is no way in the interface to delete users, just mark them as
inactive. Actually deleting the user would break relationships in the
database.
All the notification email templates are stored in
templates/notifications/ and should be easy to edit.
Best Regards,
--
Bryan Alsdorf, Manager of Support Systems
MySQL AB, www.mysql.com
Are you MySQL certified? www.mysql.com/certification |
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