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Upgrade to 2.0 > Now Status Chart not working

 
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Richard R Ruggieri III
Guest





PostPosted: Wed Apr 18, 2007 11:46 pm    Post subject: Upgrade to 2.0 > Now Status Chart not working Reply with quote



I just upgraded to Eventum 2.0.1 and now, for some reason, the Status Chart will not display, it's just a broken link. All of the other charts display correctly, and all of the charts worked before upgrading.

Any thoughts?

Richard R Ruggieri III 
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Travis Pierce
Guest





PostPosted: Thu Apr 19, 2007 1:47 pm    Post subject: Re: Upgrade to 2.0 > Now Status Chart not working Reply with quote



The status charts on all my large projects are not
working after the upgrade; the smaller projects with
fewer statuses work fine. I just wanted to confirm
that I'm seeing the same thing with the status chart.

Travis






Travis
--- Richard R Ruggieri III <rrr168 (AT) psu (DOT) edu> wrote:

Quote:
I just upgraded to Eventum 2.0.1 and now, for some
reason, the Status Chart will not display, it's just
a broken link. All of the other charts display
correctly, and all of the charts worked before
upgrading.

Any thoughts?

Richard R Ruggieri III 


--
Eventum Users Mailing List
For list archives:
http://lists.mysql.com/eventum-users
To unsubscribe:

http://lists.mysql.com/eventum-users?unsub=travispierce70 (AT) yahoo (DOT) com




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Bryan Alsdorf
Guest





PostPosted: Fri Apr 20, 2007 7:15 am    Post subject: Re: Upgrade to 2.0 > Now Status Chart not working Reply with quote



Hi,

Travis Pierce wrote:
Quote:
The status charts on all my large projects are not
working after the upgrade; the smaller projects with
fewer statuses work fine. I just wanted to confirm
that I'm seeing the same thing with the status chart.

This is possibly caused by memory limit problems. The new config file
sets the memory limit to 128M which helps people who have a default
limit of 8M but if your host has a higher limit it could cause problems.
Try adding the following line to your config file
(/path-to-eventum/config/config.php)

ini_set('memory_limit', '256M');

If that doesn't take a look in your PHP / web server error log to see if
there are any error messages.

/bryan

Quote:
Travis






Travis
--- Richard R Ruggieri III <rrr168 (AT) psu (DOT) edu> wrote:

I just upgraded to Eventum 2.0.1 and now, for some
reason, the Status Chart will not display, it's just
a broken link. All of the other charts display
correctly, and all of the charts worked before
upgrading.

Any thoughts?

Richard R Ruggieri III


--
Eventum Users Mailing List
For list archives:
http://lists.mysql.com/eventum-users
To unsubscribe:

http://lists.mysql.com/eventum-users?unsub=travispierce70 (AT) yahoo (DOT) com



__________________________________________________
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--
Bryan Alsdorf, Manager of Support Systems
MySQL AB, www.mysql.com
MySQL Conference & Expo - http://www.mysqlconf.com/
April 23-26 in Santa Clara, California (US)
Back to top
Travis Pierce
Guest





PostPosted: Fri Apr 20, 2007 3:34 pm    Post subject: Re: Upgrade to 2.0 > Now Status Chart not working Reply with quote

I did what you suggested and the graph still does not
appear. I went ahead and commented out line 59 of
stats_chart.php ($colors[] =
$status_details['sta_color']Wink and the graph works
without the custom colors. The problem appears to have
something to do with the custom HTML colors. Are
there HTML colors that the graph does not support?

Travis



--- Bryan Alsdorf <bryan (AT) mysql (DOT) com> wrote:

Quote:
Hi,

Travis Pierce wrote:
The status charts on all my large projects are not
working after the upgrade; the smaller projects
with
fewer statuses work fine. I just wanted to
confirm
that I'm seeing the same thing with the status
chart.

This is possibly caused by memory limit problems.
The new config file
sets the memory limit to 128M which helps people who
have a default
limit of 8M but if your host has a higher limit it
could cause problems.
Try adding the following line to your config file
(/path-to-eventum/config/config.php)

ini_set('memory_limit', '256M');

If that doesn't take a look in your PHP / web server
error log to see if
there are any error messages.

/bryan

Travis






Travis
--- Richard R Ruggieri III <rrr168 (AT) psu (DOT) edu> wrote:

I just upgraded to Eventum 2.0.1 and now, for
some
reason, the Status Chart will not display, it's
just
a broken link. All of the other charts display
correctly, and all of the charts worked before
upgrading.

Any thoughts?

Richard R Ruggieri III


--
Eventum Users Mailing List
For list archives:
http://lists.mysql.com/eventum-users
To unsubscribe:



http://lists.mysql.com/eventum-users?unsub=travispierce70 (AT) yahoo (DOT) com



__________________________________________________
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protection around
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--
Bryan Alsdorf, Manager of Support Systems
MySQL AB, www.mysql.com
MySQL Conference & Expo - http://www.mysqlconf.com/
April 23-26 in Santa Clara, California (US)



__________________________________________________
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Tired of spam? Yahoo! Mail has the best spam protection around
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Back to top
Richard R Ruggieri III
Guest





PostPosted: Fri Apr 20, 2007 9:15 pm    Post subject: RE: Upgrade to 2.0 > Now Status Chart not working Reply with quote

Travis / Bryan,

I commented out line 59 like Travis did and I got the same results. The status graph came up.

Richard R Ruggieri III

-----Original Message-----
From: Travis Pierce [mailto:travispierce70 (AT) yahoo (DOT) com]
Sent: Friday, April 20, 2007 11:34 AM
To: Bryan Alsdorf
Cc: Richard R Ruggieri III; eventum-users (AT) lists (DOT) mysql.com
Subject: Re: Upgrade to 2.0 > Now Status Chart not working

I did what you suggested and the graph still does not
appear. I went ahead and commented out line 59 of
stats_chart.php ($colors[] $status_details['sta_color']Wink and the graph works
without the custom colors. The problem appears to have
something to do with the custom HTML colors. Are
there HTML colors that the graph does not support?

Travis



--- Bryan Alsdorf <bryan (AT) mysql (DOT) com> wrote:

Quote:
Hi,

Travis Pierce wrote:
The status charts on all my large projects are not
working after the upgrade; the smaller projects
with
fewer statuses work fine. I just wanted to
confirm
that I'm seeing the same thing with the status
chart.

This is possibly caused by memory limit problems.
The new config file
sets the memory limit to 128M which helps people who
have a default
limit of 8M but if your host has a higher limit it
could cause problems.
Try adding the following line to your config file
(/path-to-eventum/config/config.php)

ini_set('memory_limit', '256M');

If that doesn't take a look in your PHP / web server
error log to see if
there are any error messages.

/bryan

Travis






Travis
--- Richard R Ruggieri III <rrr168 (AT) psu (DOT) edu> wrote:

I just upgraded to Eventum 2.0.1 and now, for
some
reason, the Status Chart will not display, it's
just
a broken link. All of the other charts display
correctly, and all of the charts worked before
upgrading.

Any thoughts?

Richard R Ruggieri III


--
Eventum Users Mailing List
For list archives:
http://lists.mysql.com/eventum-users
To unsubscribe:



http://lists.mysql.com/eventum-users?unsub=travispierce70 (AT) yahoo (DOT) com



__________________________________________________
Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam
protection around
http://mail.yahoo.com


--
Bryan Alsdorf, Manager of Support Systems
MySQL AB, www.mysql.com
MySQL Conference & Expo - http://www.mysqlconf.com/
April 23-26 in Santa Clara, California (US)



__________________________________________________
Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam protection around
http://mail.yahoo.com
Back to top
Baker, James
Guest





PostPosted: Sat Apr 21, 2007 4:47 am    Post subject: RE: Upgrade to 2.0 > Now Status Chart not working Reply with quote

Actually, YES.

You have to use the HEX codes and prepend the codes with #

White = #FFFFFF
Black = #000000

The chart program doesn't seem to like anything but the codes. I already
fought that one here.

Jim

-----Original Message-----
From: Richard R Ruggieri III [mailto:rrr168 (AT) psu (DOT) edu]
Sent: Friday, April 20, 2007 11:16 AM
To: eventum-users (AT) lists (DOT) mysql.com
Subject: RE: Upgrade to 2.0 > Now Status Chart not working

Travis / Bryan,

I commented out line 59 like Travis did and I got the same results. The
status graph came up.

Richard R Ruggieri III

-----Original Message-----
From: Travis Pierce [mailto:travispierce70 (AT) yahoo (DOT) com]
Sent: Friday, April 20, 2007 11:34 AM
To: Bryan Alsdorf
Cc: Richard R Ruggieri III; eventum-users (AT) lists (DOT) mysql.com
Subject: Re: Upgrade to 2.0 > Now Status Chart not working

I did what you suggested and the graph still does not appear. I went
ahead and commented out line 59 of stats_chart.php ($colors[] $status_details['sta_color']Wink and the graph works without the custom
colors. The problem appears to have something to do with the custom HTML
colors. Are there HTML colors that the graph does not support?

Travis



--- Bryan Alsdorf <bryan (AT) mysql (DOT) com> wrote:

Quote:
Hi,

Travis Pierce wrote:
The status charts on all my large projects are not working after the

upgrade; the smaller projects
with
fewer statuses work fine. I just wanted to
confirm
that I'm seeing the same thing with the status
chart.

This is possibly caused by memory limit problems.
The new config file
sets the memory limit to 128M which helps people who have a default
limit of 8M but if your host has a higher limit it could cause
problems.
Try adding the following line to your config file
(/path-to-eventum/config/config.php)

ini_set('memory_limit', '256M');

If that doesn't take a look in your PHP / web server error log to see
if there are any error messages.

/bryan

Travis






Travis
--- Richard R Ruggieri III <rrr168 (AT) psu (DOT) edu> wrote:

I just upgraded to Eventum 2.0.1 and now, for
some
reason, the Status Chart will not display, it's
just
a broken link. All of the other charts display correctly, and all
of the charts worked before upgrading.

Any thoughts?

Richard R Ruggieri III


--
Eventum Users Mailing List
For list archives:
http://lists.mysql.com/eventum-users
To unsubscribe:



http://lists.mysql.com/eventum-users?unsub=travispierce70 (AT) yahoo (DOT) com



__________________________________________________
Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam
protection around
http://mail.yahoo.com


--
Bryan Alsdorf, Manager of Support Systems MySQL AB, www.mysql.com
MySQL Conference & Expo - http://www.mysqlconf.com/
April 23-26 in Santa Clara, California (US)



__________________________________________________
Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam protection around
http://mail.yahoo.com



--
Eventum Users Mailing List
For list archives: http://lists.mysql.com/eventum-users
To unsubscribe:
http://lists.mysql.com/eventum-users?unsub=james.baker (AT) citigroup (DOT) com
Back to top
Travis Pierce
Guest





PostPosted: Mon Apr 23, 2007 3:35 pm    Post subject: RE: Upgrade to 2.0 > Now Status Chart not working Reply with quote

Thanks Jim!

That did the trick. Graph still does not show much...
With over 75000 issues in my Eventum system the issue
by status doesn't show much anyways. I sure do wish
it would only show open issues on the graphs.

Travis





--- "Baker, James " <james.baker (AT) citigroup (DOT) com> wrote:

Quote:
Actually, YES.

You have to use the HEX codes and prepend the codes
with #

White = #FFFFFF
Black = #000000

The chart program doesn't seem to like anything but
the codes. I already
fought that one here.

Jim

-----Original Message-----
From: Richard R Ruggieri III [mailto:rrr168 (AT) psu (DOT) edu]

Sent: Friday, April 20, 2007 11:16 AM
To: eventum-users (AT) lists (DOT) mysql.com
Subject: RE: Upgrade to 2.0 > Now Status Chart not
working

Travis / Bryan,

I commented out line 59 like Travis did and I got
the same results. The
status graph came up.

Richard R Ruggieri III

-----Original Message-----
From: Travis Pierce
[mailto:travispierce70 (AT) yahoo (DOT) com]
Sent: Friday, April 20, 2007 11:34 AM
To: Bryan Alsdorf
Cc: Richard R Ruggieri III;
eventum-users (AT) lists (DOT) mysql.com
Subject: Re: Upgrade to 2.0 > Now Status Chart not
working

I did what you suggested and the graph still does
not appear. I went
ahead and commented out line 59 of stats_chart.php
($colors[] =
$status_details['sta_color']Wink and the graph works
without the custom
colors. The problem appears to have something to do
with the custom HTML
colors. Are there HTML colors that the graph does
not support?

Travis



--- Bryan Alsdorf <bryan (AT) mysql (DOT) com> wrote:

Hi,

Travis Pierce wrote:
The status charts on all my large projects are
not working after the

upgrade; the smaller projects
with
fewer statuses work fine. I just wanted to
confirm
that I'm seeing the same thing with the status
chart.

This is possibly caused by memory limit problems.
The new config file
sets the memory limit to 128M which helps people
who have a default
limit of 8M but if your host has a higher limit it
could cause
problems.
Try adding the following line to your config file
(/path-to-eventum/config/config.php)

ini_set('memory_limit', '256M');

If that doesn't take a look in your PHP / web
server error log to see
if there are any error messages.

/bryan

Travis






Travis
--- Richard R Ruggieri III <rrr168 (AT) psu (DOT) edu
wrote:

I just upgraded to Eventum 2.0.1 and now, for
some
reason, the Status Chart will not display, it's
just
a broken link. All of the other charts display
correctly, and all
of the charts worked before upgrading.

Any thoughts?

Richard R Ruggieri III


--
Eventum Users Mailing List
For list archives:
http://lists.mysql.com/eventum-users
To unsubscribe:




http://lists.mysql.com/eventum-users?unsub=travispierce70 (AT) yahoo (DOT) com




__________________________________________________
Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam
protection around
http://mail.yahoo.com


--
Bryan Alsdorf, Manager of Support Systems MySQL
AB, www.mysql.com
MySQL Conference & Expo -
http://www.mysqlconf.com/
April 23-26 in Santa Clara, California (US)



__________________________________________________
Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam
protection around
http://mail.yahoo.com



--
Eventum Users Mailing List
For list archives:
http://lists.mysql.com/eventum-users
To unsubscribe:

http://lists.mysql.com/eventum-users?unsub=james.baker (AT) citigroup (DOT) com


--
Eventum Users Mailing List
For list archives:
http://lists.mysql.com/eventum-users
To unsubscribe:

http://lists.mysql.com/eventum-users?unsub=travispierce70 (AT) yahoo (DOT) com




__________________________________________________
Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam protection around
http://mail.yahoo.com
Back to top
Baker, James
Guest





PostPosted: Tue Apr 24, 2007 6:28 am    Post subject: Re: Upgrade to 2.0 > Now Status Chart not working Reply with quote

Travis,

I have you covered there, too. I have the diff files to add "Hide closed issues" to the stats window. I'll send them to you and to Bryan.

Jim
--------------------------
Sent from my BlackBerry Wireless Handheld


-----Original Message-----
From: Travis Pierce <travispierce70 (AT) yahoo (DOT) com>
To: Baker, James [CIB-IT]; Richard R Ruggieri III <rrr168 (AT) psu (DOT) edu>; eventum-users (AT) lists (DOT) mysql.com <eventum-users (AT) lists (DOT) mysql.com>
Sent: Mon Apr 23 10:35:17 2007
Subject: RE: Upgrade to 2.0 > Now Status Chart not working

Thanks Jim!

That did the trick. Graph still does not show much...
With over 75000 issues in my Eventum system the issue
by status doesn't show much anyways. I sure do wish
it would only show open issues on the graphs.

Travis





--- "Baker, James " <james.baker (AT) citigroup (DOT) com> wrote:

Quote:
Actually, YES.

You have to use the HEX codes and prepend the codes
with #

White = #FFFFFF
Black = #000000

The chart program doesn't seem to like anything but
the codes. I already
fought that one here.

Jim

-----Original Message-----
From: Richard R Ruggieri III [mailto:rrr168 (AT) psu (DOT) edu]

Sent: Friday, April 20, 2007 11:16 AM
To: eventum-users (AT) lists (DOT) mysql.com
Subject: RE: Upgrade to 2.0 > Now Status Chart not
working

Travis / Bryan,

I commented out line 59 like Travis did and I got
the same results. The
status graph came up.

Richard R Ruggieri III

-----Original Message-----
From: Travis Pierce
[mailto:travispierce70 (AT) yahoo (DOT) com]
Sent: Friday, April 20, 2007 11:34 AM
To: Bryan Alsdorf
Cc: Richard R Ruggieri III;
eventum-users (AT) lists (DOT) mysql.com
Subject: Re: Upgrade to 2.0 > Now Status Chart not
working

I did what you suggested and the graph still does
not appear. I went
ahead and commented out line 59 of stats_chart.php
($colors[] > $status_details['sta_color']Wink and the graph works
without the custom
colors. The problem appears to have something to do
with the custom HTML
colors. Are there HTML colors that the graph does
not support?

Travis



--- Bryan Alsdorf <bryan (AT) mysql (DOT) com> wrote:

Hi,

Travis Pierce wrote:
The status charts on all my large projects are
not working after the

upgrade; the smaller projects
with
fewer statuses work fine. I just wanted to
confirm
that I'm seeing the same thing with the status
chart.

This is possibly caused by memory limit problems.
The new config file
sets the memory limit to 128M which helps people
who have a default
limit of 8M but if your host has a higher limit it
could cause
problems.
Try adding the following line to your config file
(/path-to-eventum/config/config.php)

ini_set('memory_limit', '256M');

If that doesn't take a look in your PHP / web
server error log to see
if there are any error messages.

/bryan

Travis






Travis
--- Richard R Ruggieri III <rrr168 (AT) psu (DOT) edu
wrote:

I just upgraded to Eventum 2.0.1 and now, for
some
reason, the Status Chart will not display, it's
just
a broken link. All of the other charts display
correctly, and all
of the charts worked before upgrading.

Any thoughts?

Richard R Ruggieri III


--
Eventum Users Mailing List
For list archives:
http://lists.mysql.com/eventum-users
To unsubscribe:




http://lists.mysql.com/eventum-users?unsub=travispierce70 (AT) yahoo (DOT) com




__________________________________________________
Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam
protection around
http://mail.yahoo.com


--
Bryan Alsdorf, Manager of Support Systems MySQL
AB, www.mysql.com
MySQL Conference & Expo -
http://www.mysqlconf.com/
April 23-26 in Santa Clara, California (US)



__________________________________________________
Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam
protection around
http://mail.yahoo.com



--
Eventum Users Mailing List
For list archives:
http://lists.mysql.com/eventum-users
To unsubscribe:

http://lists.mysql.com/eventum-users?unsub=james.baker (AT) citigroup (DOT) com


--
Eventum Users Mailing List
For list archives:
http://lists.mysql.com/eventum-users
To unsubscribe:

http://lists.mysql.com/eventum-users?unsub=travispierce70 (AT) yahoo (DOT) com




__________________________________________________
Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam protection around
http://mail.yahoo.com
Back to top
Baker, James
Guest





PostPosted: Thu Apr 26, 2007 11:55 pm    Post subject: Re: Upgrade to 2.0 > Now Status Chart not working Reply with quote

--------------------------
Jim Baker
Project Manager
Citigroup Global Markets & Banking
(713) 752-5451 (ofc)
(832) 620-6703 (cell)

-----Original Message-----
From: Baker, James [CIB-IT]
To: 'travispierce70 (AT) yahoo (DOT) com' <travispierce70 (AT) yahoo (DOT) com>; 'rrr168 (AT) psu (DOT) edu' <rrr168 (AT) psu (DOT) edu>; 'eventum-users (AT) lists (DOT) mysql.com' <eventum-users (AT) lists (DOT) mysql.com>
Sent: Mon Apr 23 20:28:06 2007
Subject: Re: Upgrade to 2.0 > Now Status Chart not working

Travis,

I have you covered there, too. I have the diff files to add "Hide closed issues" to the stats window. I'll send them to you and to Bryan.

Jim
--------------------------
Sent from my BlackBerry Wireless Handheld


-----Original Message-----
From: Travis Pierce <travispierce70 (AT) yahoo (DOT) com>
To: Baker, James [CIB-IT]; Richard R Ruggieri III <rrr168 (AT) psu (DOT) edu>; eventum-users (AT) lists (DOT) mysql.com <eventum-users (AT) lists (DOT) mysql.com>
Sent: Mon Apr 23 10:35:17 2007
Subject: RE: Upgrade to 2.0 > Now Status Chart not working

Thanks Jim!

That did the trick. Graph still does not show much...
With over 75000 issues in my Eventum system the issue
by status doesn't show much anyways. I sure do wish
it would only show open issues on the graphs.

Travis





--- "Baker, James " <james.baker (AT) citigroup (DOT) com> wrote:

Quote:
Actually, YES.

You have to use the HEX codes and prepend the codes
with #

White = #FFFFFF
Black = #000000

The chart program doesn't seem to like anything but
the codes. I already
fought that one here.

Jim

-----Original Message-----
From: Richard R Ruggieri III [mailto:rrr168 (AT) psu (DOT) edu]

Sent: Friday, April 20, 2007 11:16 AM
To: eventum-users (AT) lists (DOT) mysql.com
Subject: RE: Upgrade to 2.0 > Now Status Chart not
working

Travis / Bryan,

I commented out line 59 like Travis did and I got
the same results. The
status graph came up.

Richard R Ruggieri III

-----Original Message-----
From: Travis Pierce
[mailto:travispierce70 (AT) yahoo (DOT) com]
Sent: Friday, April 20, 2007 11:34 AM
To: Bryan Alsdorf
Cc: Richard R Ruggieri III;
eventum-users (AT) lists (DOT) mysql.com
Subject: Re: Upgrade to 2.0 > Now Status Chart not
working

I did what you suggested and the graph still does
not appear. I went
ahead and commented out line 59 of stats_chart.php
($colors[] > $status_details['sta_color']Wink and the graph works
without the custom
colors. The problem appears to have something to do
with the custom HTML
colors. Are there HTML colors that the graph does
not support?

Travis



--- Bryan Alsdorf <bryan (AT) mysql (DOT) com> wrote:

Hi,

Travis Pierce wrote:
The status charts on all my large projects are
not working after the

upgrade; the smaller projects
with
fewer statuses work fine. I just wanted to
confirm
that I'm seeing the same thing with the status
chart.

This is possibly caused by memory limit problems.
The new config file
sets the memory limit to 128M which helps people
who have a default
limit of 8M but if your host has a higher limit it
could cause
problems.
Try adding the following line to your config file
(/path-to-eventum/config/config.php)

ini_set('memory_limit', '256M');

If that doesn't take a look in your PHP / web
server error log to see
if there are any error messages.

/bryan

Travis






Travis
--- Richard R Ruggieri III <rrr168 (AT) psu (DOT) edu
wrote:

I just upgraded to Eventum 2.0.1 and now, for
some
reason, the Status Chart will not display, it's
just
a broken link. All of the other charts display
correctly, and all
of the charts worked before upgrading.

Any thoughts?

Richard R Ruggieri III


--
Eventum Users Mailing List
For list archives:
http://lists.mysql.com/eventum-users
To unsubscribe:




http://lists.mysql.com/eventum-users?unsub=travispierce70 (AT) yahoo (DOT) com




__________________________________________________
Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam
protection around
http://mail.yahoo.com


--
Bryan Alsdorf, Manager of Support Systems MySQL
AB, www.mysql.com
MySQL Conference & Expo -
http://www.mysqlconf.com/
April 23-26 in Santa Clara, California (US)



__________________________________________________
Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam
protection around
http://mail.yahoo.com



--
Eventum Users Mailing List
For list archives:
http://lists.mysql.com/eventum-users
To unsubscribe:

http://lists.mysql.com/eventum-users?unsub=james.baker (AT) citigroup (DOT) com


--
Eventum Users Mailing List
For list archives:
http://lists.mysql.com/eventum-users
To unsubscribe:

http://lists.mysql.com/eventum-users?unsub=travispierce70 (AT) yahoo (DOT) com




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